Terms & Conditions

TERMS OF SALE:

REFUNDS and EXCHANGES:
Refunds will be given in the case of event cancelation or rescheduling. Refunds may be given on a case-by-case basis for COVID-19 pandemic related issues, upon review of the individual situation. Event Passes (“tickets”) or other purchases here are transferrable. Physical tickets have no intrinsic value.

CURRENCY:
All ticket prices and values are in U.S. Dollars.

MULTIPLE BROWSER WINDOWS:
When ordering tickets online with us, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.

ORDER CONFIRMATION:
If you do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to contact us at tickets@easterswing.org to confirm whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

ORDER PROCESSING FEES:
Tickets purchased on our website are typically subject to a per ticket, non-refundable merchant account processing fee. You may be able to purchase tickets directly from the event registration desk without paying the service fee, if tickets are not sold out.

NUMBER OF TICKETS or “TICKET LIMITS”:
When purchasing tickets on our website, you are limited to a specified number of tickets (also known as a “ticket limit”). This policy is in effect to discourage unfair ticket buying practices. We reserve the right to cancel any or all orders and tickets, in addition to prohibiting your ticket purchase abilities, without notice to you, if you exceed, or attempt to exceed, the ticket limits. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

TICKET TRANSFER:
Tickets that were originally purchased from Easter Swing (“the event”) may be transferred by notifying the event via tickets@easterswing.org, and the transfer is finalized ONLY after the event has sent explicit confirmation of the transfer in writing, via email or paper document. If a ticket has been transferred multiple times, only the ticket from the last transfer will be valid for event entry – all previous tickets or ticket barcodes will be invalidated if different from the most recent ticket or ticket barcode. We reserve the right to cancel transferred tickets if they were obtained fraudulently or otherwise in violation of our policies. If an event is canceled or rescheduled, only the original purchaser will be eligible for a refund.

ALL STAR EVENT PASSES:
All Star Event Passes (“all star pass”) sold with the associated discount are subject to rules and regulations outlined by the event, and are subject to change at any time, with or without notice. All Star passes are only valid when redeemed to the event by an attendee with at least one (1) valid and current WSDC All Star point. Expired points, as defined by the WSDC official rules and regulations, are not valid for an All Star pass. Any attendee found to have purchased an All Star event pass who does not qualify by the aforementioned criteria will have their event pass revoked and be asked to purchase a standard event pass at the current price. Any attendee who has redeemed a valid All Star pass must comply with additional conditions defined by the event (e.g. participation in certain competitions, etc). Any All Star pass attendee found to be out of compliance with these conditions will have their All Star pass revoked and be asked to purchase a standard event pass at the current price, and will be disallowed from purchasing an All Star pass at future Easter Swing events. If you have any questions about the terms and conditions, please contact: tickets@easterswing.org

ACCOUNT, ORDER, and BILLING INFORMATION VERIFICATION:
All information on accounts and orders must be valid and are subject to verification. Orders that are placed, or attempted to be placed, using an account in which any information entered is found to be false, misleading, incorrect, incomplete or cannot be verified as belonging to the account holder, such as name, address, email address, phone number, IP address, or other, are subject to cancellation, at any time. Furthermore, we may cancel your order and sell your tickets to another customer without further notice. Orders are subject to credit card approval and processed only after a billing address, and other billing information, has been verified.

PRICING and OTHER ERRORS:
If the amount you pay for an event pass (“ticket”) is incorrect, regardless of whether because of an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale date or you are able to order a ticket that was not supposed to have been released for sale, then we have the right to cancel that ticket (or the order for that ticket) and refund to you the amount you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other Easter Swing operated system.

EVENT PHOTO/VIDEO TERMS:
It is the intention of EASTER SWING (“the event”) and the Seattle Swing Dance Club (“the club”) to record participation of the events and competitions on videotape, film, and in photographs. The event and the club reserve unlimited right and authority to use any recording of the event, in any and all media, for perpetuity in whatever manner and by whatever means, without obligation. Such recordings become the sole property of the event and the club, or the vendors who have been contracted to perform the work.

LICENSE; EJECTION and CANCELLATION; NO REDEMPTION VALUE:
The event also reserves the right to refuse entry to any individual for any reason at any time. The event reserves the right, without refund of any amount paid, to refuse admission to, or eject:

A) Any person who is a convicted felon, a registered sex offender, or otherwise deemed to pose risk to underage individuals (“juniors”) or any other individuals in attendance.
B) Any person who does not comply with all of the event’s applicable rules, policies, or terms and conditions (“event rules”).
C) Any person whose conduct, by judgement of the event staff, is deemed disorderly, intoxicated, and/or who uses vulgar or abusive language or who fails to comply with the event code of conduct.

Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused for any reason. A ticket is not redeemable for cash.

SUBJECT TO SEARCH:
You and your belongings may be searched on entry to the event ballroom or any other event spaces. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, illegal or controlled substances (e.g. “drugs”), irritants (e.g. noisemaking devices), and other items that are deemed to pose a risk to other attendees or staff.

CANCELED or RESCHEDULED EVENT:
Should Easter Swing (“the event”) be canceled, we will attempt to contact the original ticket purchaser to inform them of refund or exchange procedures. For exact instructions on a canceled or postponed event, please check the event website at https://www.easterswing.org, the event Facebook page, or contact us via email at tickets@easterswing.org. If an event is canceled, and you purchased your ticket with a credit card or debit card, we will automatically attempt to issue you a refund to the credit card or debit card used to make your purchase. Free tickets (e.g. those won or given) are not eligible for a refund or compensation of any kind. If the event was moved or rescheduled, the event staff may set refund limitations. Please contact us for more information or to request a refund if you cannot attend the rescheduled event. Please make sure to include/provide your order and/or ticket number(s) so we can expedite your refund if applicable.

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